Legal notice

Lameirinho values your privacy and is committed to protecting the personal data you share with us, such as your name, email address, address, phone number, among others. This Privacy Policy aims to clearly explain how we collect, use, and protect your data, as well as your rights regarding its processing.

By using our website and other platforms associated with Lameirinho, you accept the terms of this Privacy Policy.

For the purposes of this Policy, it is important to clarify some essential concepts:

a) Data Subject – The natural person to whom the personal data relates, i.e., the individual whose data is being processed.

b) Processing – Refers to any operation or set of operations performed on personal data, whether by automated means or not, including, among others, the collection, recording, organization, storage, consultation, transmission, deletion, or destruction of such data.

c) Data Controller – The natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of processing personal data.

d) Consent – A freely given, specific, informed, and unambiguous indication of the data subject’s wishes by which they, through a statement or clear affirmative action, signify agreement to the processing of their personal data.

e) Processor – Refers to the natural or legal person, public authority, agency, or other body that processes personal data on behalf of the data controller, in accordance with the latter’s instructions.

1. Source and Type of Personal Data Collected

“Personal data” means any information capable of identifying an individual, namely:

  • Name, address, email address, phone number, VAT number, and payment details (credit or debit card);

This information may be collected through:

  • Account registration on our website;
  • Data resulting from transactions carried out on the website;
  • Communications exchanged between the user and Lameirinho;
  • Responses provided in questionnaires for statistical analysis purposes;
  • Technical data such as IP address, device identifier, and website behavior;
  • Information provided in surveys and forms.

2. Purpose of Personal Data Processing

The collected data is processed for the following purposes:

  • Provision of services, order processing, and product delivery;
  • Communication with customers regarding products, services, events, or campaigns;
  • Management of orders, complaints, or inquiries;
  • Sending promotions, updates, and marketing information;
  • Personalization of the shopping experience;
  • Market research and customer behavior analysis for the purpose of:
    • Identifying potential market trends;
    • Creating personalized suggestions;
    • Analyzing user behavior to improve the shopping experience;
    • Optimizing our products and services;
  • Fraud prevention and compliance with legal obligations.

Personal data may be shared with entities within the Lameirinho Group or third parties contracted to provide essential services, such as technology, logistics, and financial service providers, solely within the scope of fulfilling the purposes described above.

If you choose not to provide your data, you may be unable to purchase our products or access information regarding certain services, offers, promotions, and content related to the company, its associates, or partners.

3. Privacy and Personal Data Protection

Lameirinho is responsible for processing your personal data, ensuring its confidentiality from collection to deletion, whether by automated means or otherwise. We only collect data that is strictly necessary for providing services to our Customers, ensuring that it is processed in compliance with the General Data Protection Regulation (GDPR) – Regulation (EU) 2016/679 – and the Personal Data Protection Law (Law no. 58/2019 of August 8).

Lameirinho ensures that personal data is managed securely and confidentially, being shared only with processors that fully comply with the GDPR and our internal privacy policies.

At Lameirinho, we adopt appropriate technical and organizational measures to ensure the confidentiality, integrity, and security of your data, preventing unauthorized access, alteration, or loss.

4. Data Retention Period

In accordance with the General Data Protection Regulation (GDPR) and the Data Protection Law (Law no. 58/2019 of August 8), Lameirinho ensures that data will only be retained for the period strictly necessary to fulfill the purposes for which it was collected.

Personal data will be stored for a period of 5 (five) years from the date of your consent or, if you have entered into a purchase and sale agreement or service agreement with us, for a period of 10 (ten) years from the date of the last transaction carried out, or for a longer period if required by law.

Lameirinho ensures that, at the end of the applicable retention period, personal data will be securely and irreversibly deleted or anonymized, as required by applicable legal and regulatory provisions. This practice guarantees the protection of data subjects’ privacy and compliance with data protection regulations.

5. User Rights

Users may, at any time, exercise the following rights:

  • Access to their personal data;
  • Rectification of incorrect or incomplete data;
  • Deletion of their data, unless otherwise required by law;
  • Restriction of data processing;
  • Objection to processing or withdrawal of previously given consent;
  • Data portability to another entity.

To exercise your rights, you may contact us through the means indicated at the end of this policy.

Please note that, should there be a legal obligation overriding the rights mentioned above, Lameirinho – Indústria Têxtil, S.A. will provide the respective justification for refusal.

Finally, if you believe that your data is not being processed in accordance with applicable legislation, you have the right to lodge a complaint with a supervisory authority, which in Portugal is the National Data Protection Commission (www.cnpd.pt).

6. Cookie Policy

We use cookies to improve your experience on the website and personalize content. For more information about the use of cookies, please consult our Cookie Policy here.

7. Changes to the Privacy Policy

Lameirinho reserves the right to update this Privacy Policy whenever necessary, whether to comply with legal requirements or to improve our services. All changes will be properly communicated through our website and, where applicable, by other appropriate means of communication. We recommend that you regularly review this page to stay informed about our privacy practices and any updates.

Continued use of our website and services following the publication of changes constitutes tacit acceptance of such changes.

8. Contacts

For any questions or clarifications regarding this Privacy Policy, you may contact us through the following means:

Email: privacidade@lameirinho.pt
Phone: +351 253 422 000
Address:
Lameirinho – Indústria Têxtil S.A.
Rua do Burgo, no. 651
4835-309 Guimarães
Portugal

For clarification regarding the processing of your personal data, you may also contact the National Data Protection Commission (www.cnpd.pt).

Last updated: October 2024